As well as endorsing responsible gambling among its customers Playup is committed to promoting the awareness of problem gambling and improving prevention, intervention and treatment. We believe it is our responsibility to you, our customers, to ensure that you enjoy your playing experience on our site, while remaining fully aware of the social and financial harms associated with problem gambling.
Problem Gambling
Whilst the majority of people do gamble responsibly, for some, gambling can become a problem. It may help you to keep control by remembering the following:
- Please try to establish limits for purchasing, wagering and losses before you commence gambling.
- Gambling is not advised if it interferes with your daily responsibilities.
- Gambling is not advised if you are in recovery for any dependency or are under the influence of alcohol or any other substance.
- Gambling is not advised if your primary aim to recoup losses.
Problem gambling is not uncommon and we try to help those who are vulnerable as much as possible. In order to assist our players in gambling responsibly and to speak to someone about this visit the Gamcare website www.gamcare.org.uk or call their confidential helpline on 0845 6000 133.
Underage gambling
It is illegal for anyone under the age of 18 to open an account or to gamble on Playup web sites. Playup takes its responsibilities in this regard very seriously. We use a variety of tools to verify the age of our players. Any player who provides dishonest information regarding their age automatically forfeits their right to any prize. All monies staked will be returned and the appropriate authorities informed. Civil proceedings or criminal prosecution may follow
PLEASE NOTE THAT ANYONE UNDER THE AGE OF 18 FOUND TO BE USING THIS SITE WILL HAVE ANY WINNINGS FORFEITED.
GAMING RULES
‘Playup’ deducts for overheads, taxes, profits etc. from each available pool using the following percentages:
- Internet & SMS play – 62.5%
- Premium rate SMS play – 50.0%
‘Playup’ will round up any winnings that are a fraction of a cent to a whole cent. ie. £10.33333 will be rounded up to £10.34.
‘Playup’ will roll over any pool amounts that have not been won in a particular pool competition to the next available pool competition ie. 2UP pool amounts will only be rolled into further 2UP pool competitions.
‘Playup’ specifies in its terms and conditions that any prize won must be claimed within 12 months of that particular competition. It is acknowledged that the person has ‘claimed’ their prize at the time they have validated their win within the ‘Playup’ website at the “Collect Winnings” link. All ‘unclaimed’ prizes will be referred to RIGT (Responsibility in Gambling Trust).
